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Facebook Suspends Another Data Analytics Firm Over Surveillance Concerns

In April this year, Facebook had warned investors that more users' data scandals in the future may adversely affect the social networking giant's reputation and brand image

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Facebook warned investors that there may be more such data breaches in the future. Pixabay
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After the Cambridge Analytica data scandal, Facebook has now suspended Boston-based data analytics company Crimson Hexagon over concerns that it harvested users’ data.

According to a report in The Wall Street Journal late on Friday, the social media giant was investigating whether the analytics firm’s “contracts with the US government, a Russian non-profit organisation tied to the Kremlin and the Turkish government violate the platform’s policies”.

Crimson Hexagon has reportedly collected more than 1 trillion public social media posts from Facebook, Instagram, Twitter, Tumblr and other online sources.

The company has had contracts in recent years to analyse public Facebook data for third-party clients, the report claimed.

It was co-founded by Harvard professor Gary King in 2007 who now leads Facebook’s independent research initiative titled “Social Science One” which is focused on preventing election interference, said the report.

“We are investigating the claims about Crimson Hexagon to see if they violated any of our policies,” Ime Archibong, Facebook’s Vice President of Product Partnerships, said in a statement.

Facebook, however, said the firm didn’t inappropriately obtain any Facebook or Instagram user data, adding that using the data for surveillance is a violation of the company’s policies.

“We do not collect private data from social media providers or anyone else,” Crimson Hexagon’s Chief Technology Officer Chris Bingham said in a blog post.

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Facebook App on a smartphone device. (VOA)

“Crimson Hexagon only allows government customers to use the platform for specific approved use cases; and under no circumstances is surveillance a permitted use case,” Bringham wrote.

According to Crimson Hexagon, it uses technologies including Artificial Intelligence (AI) to help clients get insights and shape marketing campaigns and develop new products.

In a statement to the portal Fast Company, King said: “Even though he is co-founder and board chairman, he has never had day-to-day involvement in Crimson Hexagon.”

In April this year, Facebook had warned investors that more users’ data scandals in the future may adversely affect the social networking giant’s reputation and brand image.

Also Read: Instagram Stories get Facebook-Like Emoji Reactions

In its quarterly report, Facebook said that its ongoing investments in safety, security, and content review will identify additional instances of misuse of user data.

“We may also be notified of such incidents or activity via the media or other third parties,” Facebook said.

Appearing before the US Congress, Facebook CEO Mark Zuckerberg told the lawmakers that his own personal data was part of 87 million users’ that was ‘improperly shared’ with the British political consultancy firm Cambridge Analytica.

Facebook warned investors that there may be more such data breaches in the future. (IANS)

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Facebook Denies Reports About Marc Zuckerburg’s Indifference Towards Publishers

Facebook said it is also working with publishers across the US and Europe to test support for subscriptions in "Instant Articles".

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Facebook refutes report 'Zuckerberg doesn't care about publishers'. Pixabay

Facebook has denied a media report that cited one of its senior executives as saying that Mark Zuckerberg doesn’t care about publishers.

The Australian on Monday reported that in a meeting with Australian media executives, Facebook’s Head of News Partnerships Campbell Brown said: “Mark Zuckerberg doesn’t care about publishers but is giving me a lot of leeway and concessions to make these changes”.

Brown reportedly said that publishers who choose not to work with Facebook will wind up in a dying business.

“Facebook said the remarks were inaccurate and taken out of context,” Fortune reported.

Facebook's CEO Mark Zuckerberg, May 23, 2018. VOA
Facebook’s CEO Mark Zuckerberg. VOA

The Australian claimed the story was based on information from five people present at the meeting with Brown who requested anonymity.

Earlier in August, Facebook announced to invest an additional $4.5 million towards helping the publishing industry globally.

The social media giant, that reported more than $5 billion in profit in the second quarter this year, said it will give $3.5 million towards “Facebook Membership Accelerator”, a three-month pilot programme designed to help publishers with membership models.

“We are going to continue to coach the group of metro news publishers from the pilot programme through the end of this year, and we will reconvene with them in 2019 to focus on subscriber retention,” Brown said in a blog post.

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Facebook said it is also working with publishers across the US and Europe.(IANS)

Facebook also announced to contribute $1 million to the 2018 “NewsMatch” campaign which matches individual donations to more than 100 non-profit newsrooms around the country.

Also Read: Slow Disclosure of Tesla Raising Governance, Social Media Concerns

Facebook said it is also working with publishers across the US and Europe to test support for subscriptions in “Instant Articles”.

“Moving forward, we’ll also be exploring ways to support emerging models like membership directly on Facebook,” said Brown. (IANS)