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India no longer needs global support to decarbonise itself: UNEP expert

Representational Image of Ecosystem, Pixabay

New Delhi, May 14, 2017: India no longer needs international cooperation to decarbonise itself and needs to pressure countries to remain ambitious, including wealthier countries that need to act domestically and support developing countries in the transition to a green economy.

Similarly, China today is the world’s largest issuer of green bonds, a new way to fund “green” projects.

So says Simon Zadek, co-Director with the UN Environment Programme’s (UNEP) Inquiry into the Design of a Sustainable Financial System.

The Inquiry is an international platform for advancing national and international efforts to shift the trillions of dollars required for delivering an inclusive, green economy through the transformation of the global financial system.

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With solar procurement bids in India now below the cost of coal, action in this and other areas no longer needs international cooperation to decarbonise, Zadek told IANS in an email interview.

Similarly, within a few years, there will be the massive deployment of battery technology and electric vehicles.

India must be concerned, however, that climate change is addressed for its own secure development and needs to pressure all countries to remain ambitious, including wealthier countries that need to act domestically and support developing countries in the transition, he said.

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Zadek was replying to a question: With President Trump mulling a possible pull out of the 2015 Paris Agreement, do you think this will impede or demotivate developing countries like India and China to continue on its path to decarbonise?

Speaking at a UN energy forum in Vienna on May 11, Power Minister Piyush Goyal said: “The road from Paris to India today has been somewhat bumpy. We will have to sort that out. But I’d like to reassure each one of you here today that stands committed to its commitments made at Paris irrespective of what happens in the rest of the world.”

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According to Zadek, China has adopted literally hundreds of policy steps in encouraging the transition to a low-carbon and sustainable economy, many of which are reflected at a high-level in its 13th Five Year Plan.

“Of notable importance is massive policy and fiscal support for sustainable infrastructure (especially in the mobility and energy spaces but also water, sanitation, land use, etc.), the State Council adopted recommendations to green China’s financial system and the countrywide carbon market.”

The UNEP expert, who has advised companies worldwide on sustainability issues, and until recently lived in China, believes there will be no successful “brown” economies in the 21st century.

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“So the transition is an imperative, and an early transition offers so many first mover advantages to China that catalysing it with fiscal and other policy support makes sense.”

Zadek said funds from international frameworks like the Green Climate Fund (GCF) would not help transition in countries like India and China.

The GCF and other international public funds are far too small to play any significant role for India or China, except in catalytic and experimental roles such as encouraging the use of blockchain and other digital technologies to ease and lower the cost of international capital.

The GCF is a unique global initiative by the United Nations Framework Convention on Climate Change (UNFCCC) to respond to climate change by investing into low-emission and climate resilient development.

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On China’s investments in its green programmes, he said the People’s Bank of China estimates that $600 billion a year is needed to green the country’s economy.

“Today the numbers are far from that but progress is being made with China’s levels of green credit having hit almost 10 percent of total banking sector portfolios and China today being the world’s largest issuer of green bonds.”

On steps India could take to accelerate decarbonization of its economy, he said: “Much more of what you are already doing, ramping up clean energy, including distributed solar for isolated, unconnected communities, shutting down your coal build pipeline for simple economic reasons and preparing India’s innovative entrepreneurs to move heavily into clean mobility.”

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He favoured transforming India’s domestic financial system to make it fit for the purpose and so enabling the country to reduce dependency on expensive international capital.

India’s draft “Ten Year Electricity Plan” calls for a staggering 275 GW of renewable energy by 2027, in addition to 72 GW of hydro and 15 GW of nuclear energy. IANS

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Reasons Why India Has Become a Call Center Hub

Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors

India is one of the largest call centre hubs in the world. Pixabay
India is one of the largest call centre hubs in the world. Pixabay
  • India has become a call center hub
  • In past few years, the industry has seen a drastic growth
  • There are several reasons which are making this industry flourish in India at such a fast pace

For over a decade, the call center industry in India has reached at least US$710 million in revenue. Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors.

At present, there are a lot of call centers in India and nearly every multinational company has outsourced their customer service to the country. Call centers, after all, can help in terms providing better customer outreach and flexibility according to More so, it has become essential for companies to set up call centers in India as a means to lessen costs and, more importantly, achieve better growth.

UP Investor Summit saw the launch of app e-Saathi.
This upsurge in the industry is providing many people with jobs. Pixabay

Indeed, it’s not so hard to think about the reasons why India has been preferred as a call center hub by a lot of foreign corporations. For a fact, these reasons are too obvious to begin with.

Government support

Ever since it lifted obstacles that have gotten in the way, the Indian government was able to prioritize the growth of the call center industry as an important economic driver, and it has continued to do so today. With such a strong backing from policymakers, the business process outsourcing environment in the country continues to prosper.

 A competitive workforce

The first thing that’s on this list is the Indian workforce itself. A lot of companies are looking towards India not because it’s cheaper to set up a CRM arm there. It’s the Indian employees themselves that encourage companies to invest. What with a great wealth of skilled and professional workers, India is a powerhouse when it comes right down to supplying qualified individuals to the job of engaging clients from overseas.

Also Read: 7 Pro SEO Tips for Small Businesses

From text to graphics, this software does it all. Pixabay
A competitive workforce is another reason for the upsurge of call centre industry in India. Pixabay

English proficiencies

But aside from the abilities of Indian workers along the lines of customer service, it is their capacity to speak English is what drives companies from Canada and the United States to expand their operations across the subcontinent. Language, after all, is an important factor of effective CRM, and with an Indian workforce, companies can get a competitive edge.

 An effective training environment

One reason why Indian call center workers are valuable is that they are constantly trained. Nothing else can provide better results than a worker who has just updating his skills through re-training. For foreign investors, this has been one of the most notable reasons  they prefer to establish a foothold in India.

Investments in IT

Apart from being a call center hub, India has also been regarded as one of the world’s most important tech hubs, standing side by side with Silicon Valley. Recent forays into the IT industry has introduced several innovations that have also impacted other industries as well. Call centers are not exempted from these disruptions since they are currently reaping the benefits of updated technologies and infrastructure.

Also Read: ‘WhatsApp Business’ Now Available On Android In India

Cloud networking is also a great way of lessening the work burden. Pizabay
Investment in IT and Infrastructure is increasing the number of call centers in India. Pixabay

There are still a lot of reasons that can very well define the successes of the Indian call center industry. What’s important is that the industry enjoys a large share of the global call center pie, providing employment and driving growth for the years to come.