New Delhi: The Indian Railways on Friday launched facilities for booking of paperless unreserved tickets as well as platform tickets to cut queues at reservation counters.
Most of the new facilities are aimed at the Mumbai suburban sections to begin with where 75 lakh passengers use the local train services to commute.
The new services are in tune with Prime Minister Narendra Modi’s ‘Digital India’ mission and seek to help passengers save time by booking tickets right at their home before traveling, Railway Minister Suresh Prabhu said as he launched the IT-enabled passenger services here.
The paperless platform ticket programme would cover the major sections in the Mumbai suburban sections, as well as New Delhi and Hazrat Nizamuddin stations here.
The minister also launched paperless season tickets on suburban sections of the Western Railway, Central Railway and between New Delhi and Palwal section of the Northern Railway.
Currency coin-cum-card-operated automatic ticket-vending machines at various suburban stations on the Central Railway and Western Railway were also launched on the occasion.
Angry relatives of the scores of people who were killed in India when they were run over by a speeding train staged protests Saturday while one of the country’s railway officials maintains the railway is not responsible for the tragic accident.
The train was traveling at high speed when it ploughed through a crowd Friday at a religious festival on the outskirts of the northern city of Amritsar, killing 59 people, Punjab state’s Chief Minister, Amarinder Singh, told reporters Saturday. Singh said 57 others were injured and an official investigation would be carried out over the next four weeks.
The Jalandhar-Amritsar express was traveling at 90 kilometers per hour when it hit the crowd, which had gathered on the tracks to watch a fireworks display marking the Hindu festival of Dussehra.
Hundreds of relatives of the victims engaged in sporadic protests on and near the tracks Saturday, calling for action against local authorities and the train operator, who was questioned Saturday by police.
Authorities moved the protestors off the tracks and brought in reinforcements to control the crowd.
‘No lapse on our part’
The railway accident was India’s worst in years, but the junior minister who manages Indian Railways, the world’s fourth largest rail system, refused to accept responsibility.
“Railways cannot be blamed. Railways were not informed about the ceremony,” Manoj Sinha told reporters Saturday. Speaking to reporters, Sinha ruled out any punitive action against his staff, saying, “There was no lapse on our part and no action against the driver will be initiated.”
Local government officials said the festival takes place every year on the outskirts of Amritsar and that railroad authorities are alerted to run the trains at slow speeds.
Witnesses said the victims did not realize the train was coming because of the sound of the fireworks and celebrations.
Some witnesses said the train did not sound its whistle as it sped past the festival site.
Prime Minister Narendra Modi called the accident a “heart-wrenching tragedy” and asked officials to provide immediate assistance to the injured.